Sales Assistant

The Sales Assistant is responsible for managing day to day sales activity for assigned accounts, working lead generation, working closely with customer service, quotes/quote file, receivables/credit, product availability, target account lists, etc.  Make sales calls with distributor representatives to promote Pinnacle products.  

Responsibilities:

• Communicate with the commercial team regarding all opportunities, forecasts and current sales
• Answer sales calls for general information, addressing and resolving customer concerns or questions
• Manage digital and online sales accounts
• Manage auction site sales accounts
• Manage all wide-spec account sales
• Manage distribution account sales
• Manage opportunistic customer segment account sales
• Occasionally travel to customer sites, trade shows, etc. 
• Support other members of the commercial team
• Other duties as assigned

Knowledge, Skills, and Abilities:

• Ability to effectively communicate with internal and external customers
• Ability to adapt to challenges and remain dynamic to ensure customer satisfaction
• Must have strong working knowledge of personal computers utilizing Microsoft Office applications
• Organizational and prioritization skills, ability to handle multiple tasks, effective problem-solving skills, and good communication skills with both internal and external customers
• The ability to work in a group environment as well as independently. Excellent interpersonal, oral and written communication skills required.
   

Work Environment and Physical Demands:

• Tasks require long periods of sitting and occasional standing
• Regularly required to use hands to touch, handle or feel; reach with hands and arms
• Requires regular use of standard office equipment (computers, phones, and scanner/copier)
• This role is regularly required to talk, see and hear, and perform repetitive motions
• Normal Production Plant environment with controlled climate as well as outside elements
• Moderate noises (business office with computer and printers, light traffic or manufacturing facility with heavy machinery)

Requirements:  

• Prior sales and/or customer service experience is required
• 3-5 years of supply chain logistics experience, preferably with railcar and bulk truck shipments
• Bachelor’s degree in Supply Chain or Business; Relevant experience may be considered in lieu of degree
• Functional experience in SAP is preferred
• Must be willing and able to travel (nationally and internationally)
• Ability to work in the U.S. and successful completion of a pre-employment background check and screening